Frequently Asked Questions

Everything you need to know about your glow journey with Seb Skincare.

Are Seb Skincare products suitable for sensitive skin?

Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We avoid harsh synthetic fragrances and parabens to minimize the risk of irritation.

How long does shipping take?

Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

Does Seb Skincare test on animals?

Absolutely not. We are a 100% cruelty-free brand and do not test any of our ingredients or finished products on animals.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product within 30 days of receipt for a full refund, minus shipping costs.

How should I store my skincare products?

To maintain the potency of our active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight and humidity.

Can I track my order once it has shipped?

Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.